Business Support System (BSS) also called as operational support system help the service provider to gain insight on customers and related data. BSS offers tailored system control to the service provider without impacting the level of customer satisfaction. It is used by the service providers including mobile and cable operators. With an increase in the usage of advanced gadgets such as smartphones, has raised the demand of the BSS system to fulfill better the areas served by BSS. Also, more and more increase in online transactions has also raised the use of BSS among the service provider which is driving the BSS market.
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The Innovative Key Players Are:
- amdocs
- CSG International
- Capgemini SE
- Netcracker Inc.
- Huawei Technologies Co., Ltd.
- IBM Corporation
- Infosys Limited
- Nokia Corporation
- Telefonaktiebolaget L. M. Ericsson