UCC is the integration of various communication technologies with collaboration tools, such as real-time video conferencing, e-mails, instant messaging, and desktop sharing. UCC solutions enable enterprises in streamlining employee and customer interaction methods. They also facilitate easily accessible communication services for globally dispersed employees. A widespread global network of 4G connectivity and ongoing investments for early commercialization of 5G networks will contribute largely to the uptake of modern enterprise communication solutions.
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The Innovative Key Players are include:
- 8×8 Inc,
- ALE International
- Avaya Inc.
- Cisco Systems Inc
- Genesys
- Huawei Technologies Co., Ltd
- Microsoft
- RingCentral, Inc
- Star2Star Communications
- Verizon
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